Connect to your customers and allow them to resolve everyday tasks in a streamlined manner leveraging the power of a familiar messaging environment. Revolutionise your customer experience by adopting the Syndeo ABC.
For your customers we enable communication via ANY APP – start the conversation on one app and seamlessly pick-up again on another. For you we collapse all of these interactions into a single platform.
Syndeo’s unique BLENDED AI technology guides your customer using the best combination of self -service and assisted-service at every step of their journey. Our AI engine is built specifically for customer experience interactions.
With Syndeo you can deploy ‘chatbots’ and new experiences in a matter of hours and totally CODE-FREE; You can rapidly adjust to meet the evolving needs of your organisation and your customers. No need for specialist skills.
Syndeo helps organisations of all sizes deliver a better customer experience.
Communication between brands and consumers is being challenged – voice, technology AI, smart devices, the IoT are all getting in on it. Think about it, people expect more, and young consumers demand instant experiences, instant access with no hassle. Syndeo enables seamless connections to your brand via social apps within a familiar social arena that enables greater problem solving and hassle free.
We enable you to “uberize” your customer experience. Build a community of brand advocates who become trusted advisors to your customers and unlock the knowledge that exists within these powerful networks.
With our code-free approach you are in control of how you connect with your customers, optimising the cost to serve without compromising the customer experience. Our pure SaaS pricing model ensures you only pay for the enabling technology as your customer base and revenues grow.