Delivering Conversational CX Solutions Globally

We’re a specialist Customer Experience (CX)
consulting and Conversational AI technology company with a proven
track record in delivering for world-class brands.

Why Syndeo?

The world’s best-known
brands trust Syndeo – our
people, our skills and our
technology.
Extensive experience in
delivering award-winning
CX solutions.
Partner with industry
giants, including Genesys
and Google.
Unrivalled specialist knowledge
and skills bridging both
Interactive Voice Recognition
(IVR) and Conversational AI.
Focused on quality, not
quantity. Offer the best
people with the best skills to
solve complex issues.

Syndeo Solutions

CX Consulting

We can help you maximise your CX technology to empower agents, delight customers and reach your business goals.

Our CX consultants can assist you with Conversational IVR, reducing the complexity for your customers.

With AI and Automation, we can help you design and build virtual assistants spanning voice and digital channels.

AI & Digital Communications Platform

Syndeo’s cloud-based digital communications platform makes it easy for businesses of all sizes to engage with consumers through AI-powered messaging and advanced chat technology.

It enables businesses to generate leads, increase conversions, answer FAQs, provide support and much more via their website and the messaging apps they use every day.

Discover how it works for your business

Recommended reads

Syndeo spotlight: A six-month check-in with Siobhán McKillop, Technical Consultant

I recently spoke with Siobhán McKillop, Technical Consultant at Syndeo, to hear about her experience at the company over... read more

The emergence of ChatGPT: A new era in Conversational AI

In recent years conversational AI has transformed the way businesses interact with their customers. Chatbots and virtual assistants have... read more

Can AI really be empathetic? Exploring the limits of this technology

“Empathy is seeing with the eyes of another, listening with the ears of another and feeling with the heart... read more

Introducing the latest in conversational AI: The Syndeo Podcast is here!

Customer experience (CX) consulting and conversational AI technology company, Syndeo has today launched a new, thought-provoking AI podcast. Hosted... read more

Conversational AI: What are the potential ethical implications and how can these be addressed?

According to Gartner research, Conversational AI revenue will reach $14 billion by 2026, increasing to $47 billion by 2031*.... read more

Personalisation: The Key to Elevating Customer Experience Beyond Chatbots

The rise of chatbots and conversational AI has revolutionized the way companies interact with customers, providing efficient and streamlined... read more

Syndeo CTO presents on ‘Bias in AI’ at London Meetup event

This Monday saw Syndeo CTO, Alan Beck speak about ‘Bias in AI’ at the London Chatbot and Voice Meetup... read more

Syndeo to bring industry experts together to discuss ‘Conversational AI in the cloud to power Customer Journey from Acquisition through Servicing’

This October will see customer experience consultancy and technology company, Syndeo host a must-see webinar for contact center staff... read more

Start communicating with Syndeo

Interested in hearing more on how our CX consulting services and technology can help your team and your business?