Conversational Experience Platform

Conversational Experiences for the Customer Journey

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Belfast, May, 23, 2024 – Syndeo, a leading provider of Conversational Experience solutions and services, announced that it has joined the Google Cloud Partner Advantage program as a Google Cloud Partner Level for the Service and Build engagement model.

 

As a Build Partner, the Syndeo Conversational Experience Platform has been optimised for integration with Google Cloud AI and Machine Learning (ML) products including DialogFlow. This integration allows enterprise organisations to harness the power of Syndeo’s Conversational Experience Platform with the power of Google Cloud’s ML technologies. Joining the Google Cloud Partner Advantage program enhances Syndeo’s extensive cloud engineering expertise, enabling it to broaden its range of cloud-based customer experience (CX) technology solutions. As a Service partner, Syndeo will enhance its consulting and integration services to Fortune 1000 companies. This partnership further strengthens Syndeo’s capabilities to both architect and deliver cloud migrations to accelerate CX digital and AI transformation. Syndeo’s team includes professional Cloud Architects, Data Engineering and ML specialists.

 

Joining the Google Cloud Partner Advantage program is great news for Syndeo’s customers according to Rodney Hassard, the VP of Product Growth & Partner Engagement at Syndeo. He expresses his enthusiasm for the partnership, stating, “We are excited to be a part of the Google Cloud partner ecosystem. Combining the strengths of our Digital Exchange and AI Assistant with Experience Apps solutions along with the power of Google Cloud’s AI and Machine Learning provides a top-tier enterprise-grade solution for our customers. In addition, leveraging our deep knowledge in Google Cloud technologies further enables us to broaden our offerings in Google Cloud’s Contact Centre AI to both new and existing customers.”

 

This partnership is a testament to Syndeo’s commitment to delivering unparalleled Conversational Experience solutions, driving forward the AI and digital transformation journeys of businesses worldwide.

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