About Us

Customer experience is in our DNA

We're a specialist CX consulting and Conversational AI technology company.

Syndeo was set up with the aim of enabling organisations to embrace a digital-first communications strategy that goes beyond traditional telephony.

As a leader in conversational AI solutions for enterprises, we help businesses including some of the world’s best-known brands to maximise their CX technology to empower agents, delight customers and achieve their business goals.

We’re on a mission to support and empower businesses to engage with the new generation of consumers using the latest conversational AI technology. We believe that every customer interaction is an opportunity to create a positive impression and build brand loyalty, and we are dedicated to helping our clients achieve this through exceptional customer experiences.

Unique CX and AI expertise

We have handpicked some of the best people in the industry to work with us. Our team has built up decades of knowledge and experience in designing and implementing award-winning CX technologies for global brands.

Our enterprise clients trust Syndeo because we have a very unique set of CX and AI skills bridging both Interactive Voice Recognition (IVR) and Conversational AI.

Alongside these skills we have a toolset that enables rapid prototyping as well as in-depth experience of integration with contact centre technologies from Genesys, Nuance and Google.

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Our Leadership Team

Contact Information

Headquarters

Syndeo House, 299 Ormeau Road,
Belfast, BT7 3GG, Northern Ireland

Email: info@syndeo.cx