Conversational Experience Platform

Conversational Experiences for the Customer Journey

+44 (028) 9694 3666

ABOUT US

It’s all about
connecting

We make connecting with your customers effortless

Syndeo means
‘to Connect’

We’re on a mission to make connecting with your customers using AI as natural and simple as saying ‘hello’.

Simplifying complexity, empowering connections

Our team has been at the forefront of connecting customers and providing world-class customer experience technology solutions for over 20 years. Today, we proudly stand as a leading partner for digital engagement and Conversational AI solutions that deliver real business value.

Our commitment goes beyond delivering exceptional AI solutions. We provide unparalleled comprehensive support, ensuring our customers are supported at every stage of their journey. It’s this unwavering dedication that has earned us the trust of some of the world’s most renowned and iconic brands.

At Syndeo, we simplify the complex, guaranteeing that you never lose the vital connection with your customers.

Unique CX and
AI expertise

We have handpicked some of the best people in the industry to work with us. Our team has built up decades of knowledge and experience in designing and implementing award-winning CX technologies for global brands.

Our enterprise clients trust Syndeo because we have a very unique set of CX and AI skills bridging both Interactive Voice Response (IVR) and Conversational AI.

Alongside these skills we have a toolset that enables rapid prototyping as well as in-depth experience of integration with contact centre technologies from Genesys, Nuance and Google.

Our Leadership Team 

Oliver Lennon, CEO

Oliver is CEO and co-founder of Syndeo. He was previously founder and CEO of SpeechStorm, and has held various leadership positions at Genesys and Kainos plc.

Catherine Ewings, COO

Catherine is Syndeo’s COO and is also a co-founder. Prior to Syndeo, Catherine was Head of Legal for EMEA at Genesys and VP of Legal and HR at SpeechStorm.

Alan Beck, CTO

Alan Beck is co-founder and CTO at Syndeo. He leads the product management, design and engineering teams. Prior to Syndeo, Alan led technical teams at Genesys and SpeechStorm.

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