Conversational AI for the Customer Journey

Conversational AI for the Customer Journey

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All Resources

All Resources

Latest resources

See the latest Syndeo resources below.

The impact of Conversational and Generative AI on e-commerce conversion rates

E-commerce platforms are in a constant race to enhance customer experience and boost conversion rates. Among the game-changing technologies reshaping ...
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The rising role of messaging apps in the shopping journey

  Gone are the days when the only options were to either visit a store in person or navigate through ...
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Seamless shopping: mastering true omnichannel experiences in retail

In the fast-paced world of retail, the buzzword ‘omnichannel’ has become more than just a trend; it’s a necessity. The ...
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Ethics and AI in e-commerce: balancing innovation with responsibility

Less than 30% of e-commerce companies have established clear ethical guidelines for the development and deployment of AI systems according ...
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Syndeo Ranks 3rd on Deloitte Technology Fast 50

Syndeo, a leader in Conversational AI, is proud to announce its recent triumph at the prestigious Deloitte Fast 50 Awards ...
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Embracing the AI revolution in retail and e-commerce: A 2024 perspective

As we move into 2024, the retail and e-commerce industry is witnessing a significant transformation, thanks to the advent of ...
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The future of retail: how e-commerce is evolving with Generative and Conversational AI

  The retail landscape is undergoing a dramatic transformation, thanks largely to advancements in AI. In particular, e-commerce has been ...
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Syndeo shortlisted for prestigious Scale Up Award

Last month Belfast-head quartered Conversational AI provider, Syndeo, was delighted to be named as one of Ireland’s fasted growing technology ...
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Mastering the art of AI conversation: insights from Vodafone’s Nat Walker

 In the realm of AI crafting a conversational chatbot that resonates with human users is an art form. Nat Walker ...
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