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All Resources
Latest resources
See the latest Syndeo resources below.
The New Role of the Customer Service Leader in an AI- First World
The New Role of the Customer Service Leader in an AI-First World For decades, customer service leaders have been asked ...
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Syndeo and Crexendo Partner to Bring AI Agents to the Crexendo Ecosystem
Syndeo and Crexendo Partner to Bring AI Agents to the Crexendo Ecosystem Partnership will make Syndeo’s AI Agents available to ...
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AI-Decoded – Edition 8, The Contact Centre Was a Workaround
Welcome to Edition 8 of AI-Decoded. In this final edition of AI-Decoded, our CEO Oliver Lennon explores a question that ...
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Syndeo and Vonage Enter Strategic Global Partnership
Syndeo and Vonage Enter Strategic Global Partnership Strategic partnership with Syndeo enables enterprises to deploy advanced AI agents inside Vonage ...
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AI-Decoded – Edition 7, Why the Future of AI in Customer Experience Depends on Legacy Integration
Welcome to Edition 7 of AI-Decoded. Why the Future of AI in Customer Experience Depends on Legacy Integration There is ...
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AI-Decoded – Edition 6, Moving Beyond the Blank Box
Welcome to Edition 6 of AI-Decoded. In this edition, Gary McGowan challenges one of the most common assumptions in enterprise ...
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AI-Decoded – Edition 5, Beyond the Chatbot
Welcome back to AI-Decoded, where we explore what AI really means for customer experience in practice. In this fifth edition, ...
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AI-Decoded – Edition 4 – AI, Data Privacy and the Contact Center
Welcome back to AI-Decoded, our on-going series unpacking what AI really means for modern CX teams. In this fourth edition, ...
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AI -Decoded, Edition 3 – 2025: A Year in Review
AI-Decoded is where we share practical insights from building and operating AI-driven customer experience platforms – beyond the hype and ...
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