Conversational Experience Platform

Conversational Experiences for the Customer Journey

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Catch-up with Senior Technical Consultant – Conor McCarthy

This week as part of our ‘meet the team’ series we caught up with Conor McCarthy, Senior Technical Consultant at Syndeo who joined the team at the start of the year. In the short interview below Conor talks about his background, what his typical working day involves, what he likes most about his role and […]

Catch-up with Syndeo’s Co-founder and COO, Catherine Ewings

As part of celebrating International Women’s Day, we caught up with Syndeo Co-founder and Chief Operations Officer, Catherine Ewings to find out a bit more about her background, work/life balance and what it’s like to lead a growing technology company. 1.  What were you like growing up – how would your family and friends have […]

3 key concepts you need to consider when thinking about using Conversational AI

Considering the end-to-end process and identifying when and where to use a Conversational AI interface is crucial. There are 3 key concepts you need to consider: 1. PERSONALISE Understand how your customers will engage i.e. use the language, terminology etc. they understand which will help you make the engagement as conversational as possible. You should […]

Phelim discusses life as a Graduate Technical Consultant at Syndeo

This week we caught up with the newest member of our team, Phelim Lennon, to hear how he has found his first few months of working life at Syndeo and what advice he has for anyone applying for graduate tech roles in Northern Ireland. Phelim is a graduate of John Moores University in Liverpool and […]

Meet Syndeo Marketing Manager – Elaine Armstrong

This week we are shining a light on our Marketing Manager, Elaine Armstrong as she shares why she decided to join the team, what she likes most about her role, talks company culture and more. Q: What do you like most about your role? A: I really enjoy the variety of work that a start-up […]

AI powered messaging vs Live Chat – Which is best for my mortgage business?

In today’s hyper-connected digital world, messaging has become the norm and is very much part of our everyday lives. The rise of messaging apps like WhatsApp and Messenger have made it easy for us to connect with our family and friends in a more personal way from anywhere in the world.  People, none more so […]

Meet Neil Mulholland – Senior Software Developer at Syndeo

This week we are shining a light on Senior Software Developer at Syndeo, Neil Mulholland as he shares some insight about his role, the company culture at Syndeo, why he decided to join and what he likes to do in his free time. Q: What do you like most about your role? A: It’s a […]

Syndeo announces ‘Open House’ launch

We are delighted to announce the launch of Syndeo Open House , a monthly online session showcasing our AI and digital messaging platform for mortgage intermediaries. At each Open House session we will run through new features and key functionality being used by mortgage intermediaries working across the UK and Ireland to help them increase […]

Meet Syndeo CCO – Robert McGarry

This week we are shining a light on our Chief Commercial Officer, Robert McGarry as he shares some insight about his role, the company culture at Syndeo, why he decided to join and some interesting facts about himself. Q: What do you like most about your current role? A: Sales is so important in a […]

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