Conversational Experience Platform

Conversational Experiences for the Customer Journey

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Masterclass suggests a growing interest in AI technology for mortgage brokers

This month saw Syndeo deliver its first online AI and messaging focused masterclass in partnership with Mortgage Solutions, the UK organisation known for bringing essential market intelligence to mortgage intermediaries.  There was a high level of interest and engagement from attendees on the day with poll results revealing that 66% of participants are considering implementing […]

Catch-up with Senior Implementation Consultant – Keith Griffin

This week we hear from Keith Griffin, Senior Implementation Consultant at Syndeo who joined the Syndeo team late last year. In less than three minutes below he shares some insight into working life at Syndeo and why he decided to join the team. He also discusses what excites him most about what he is doing […]

Catch-up with Syndeo CTO – Alan Beck

This week I took some time out to speak with our very own CTO, Alan Beck. As a relative Syndeo newbie I wanted to learn about what has led him to his current role, find out more about his management style and what attributes are important to him in a team member. I also quizzed […]

Syndeo continues to expand and is poised for further growth in 2021

Digital customer service technology company, Syndeo today announced that the company has enjoyed considerable growth throughout 2020 and is gearing up for future expansion. Within the last six months, Syndeo has doubled its headcount and this includes two new senior hires in marketing and service implementation. This announcement follows on from news of a large […]

Syndeo Launches g-Connect, an AI communication platform, on the Genesys AppFoundry

New g-Connect integration with Genesys customer experience and contact center solutions to help consumers communicate with businesses through digital channels and messaging apps.   Belfast, Northern Ireland – 26th August 2020 – Syndeo, a leading business-to-consumer messaging platform, today announced the launch of g-Connect on the Genesys® AppFoundry. The AppFoundry is the industry’s largest dedicated marketplace […]

What is WhatsApp Business?

WhatsApp Business has become a piping hot topic. Business owners & managers I’ve spoken with recently all want WhatsApp for their business. Yet few know how to get a business account on WhatsApp, not to mention which type of business account. If you don’t know anything about WhatsApp Business, this blog is for you. I will […]

WhatsApp Business Solution for Estate Agents

The launch of WhatsApp Business has brought messaging to millions of businesses around the world. One of the industries expected to benefit from this trend is the property industry. WhatsApp Business Solution for Estate Agents   The messaging apps we all use everyday to chat with family and friends are becoming places of business. The […]

The lead generation tool that’s always on? Your chatbot

You might think chatbots are only for customer support but using them to answer your customers’ questions is just one way to leverage chatbots. With the right setup, a chatbot can power your lead generation activity so you never miss a lead. 53% of buyers are more likely to buy from a business they can message, so […]

Home and dry: the high street estate agent of the future

Walk down any high street in the UK and you won’t fail to notice an abundance of estate agents. If the media hype over the last few years from online estate agents is to be believed, their days are numbered. In this blog I take a look at the impact online agents are having on […]

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