Syndeo to bring industry experts together to discuss ‘Conversational AI in the cloud to power Customer Journey from Acquisition through Servicing’

This October will see customer experience consultancy and technology company, Syndeo host a must-see webinar for contact center staff involved in managing and delivering digital transformation. The webinar titled ‘Conversational AI in the cloud to power Customer Journey from Acquisition through Servicing’ will take place on October 26th at 11am Eastern. This 45-minute session will bring...

Finance Solutions teams up with Syndeo to launch cutting-edge AI customer platform

Award-winning Irish mortgage broker, Finance Solutions, has today announced the launch of its new Artificial Intelligence (AI) and digital messaging platform in partnership with Belfast-based Syndeo, a specialist customer experience consulting and technology company. The Syndeo AI and digital messaging platform will empower Finance Solutions to provide an enhanced customer experience, achieve cost efficiencies and...

Mortgage Solutions partners with Syndeo to deliver a second industry masterclass

For the second year running, Mortgage Solutions is hosting a masterclass in partnership with AI and digital communications provider Syndeo. This online event will take place on Tuesday 5th July from 11am-11:45am. How to tune into changing customer behaviour so your business stays relevant The session will cover: The importance of gathering data on client behaviors...

The five most common challenges raised by mortgage intermediaries

We regularly engage with mortgage intermediary leaders and below are the five most common challenges that they speak to us about together with an explanation on how the Syndeo Artificial Intelligence (AI) communication platform can help overcome these.   #1. Time spent responding to Frequently Asked Questions (FAQs) We often hear about mortgage advisers spending lots...

Syndeo announces new recruitment drive following major growth

Specialist Customer Experience (CX) consulting and technology company, Syndeo has announced that it is recruiting for a number of new roles as a result of successful business expansion. Belfast-based Syndeo has achieved significant business growth over the past year, more than doubling its headcount and recording a 400% increase in revenues and profits at the...

Irish Mortgage Corporation partners with Syndeo to launch innovative AI customer platform

One of Ireland’s leading mortgage brokers, the Irish Mortgage Corporation, has today announced the launch of its new AI (Artificial Intelligence) and digital messaging platform in partnership with Belfast-based Syndeo, a specialist customer experience consulting and technology company. The Syndeo AI and digital messaging platform will act as a digital assistant using AI-powered messaging and...

The Mortgage Hut radically improves lead qualification and cuts lead gen costs across digital with Syndeo AI platform

This October saw The Mortgage Hut, one of the UK’s leading mortgage brokerages successfully launch the Syndeo AI platform, replacing the traditional live agent chat approach. In this time, they have seen a significant improvement in the quality of leads generated and achieved a 66% reduction in cost per lead, compared to outsourced live...