Blogs & press releases 

Latest blogs & press releases

Read the latest Syndeo blogs and press releases.

Generative AI in online retail: the importance of guardrails

The digital revolution in online retail continues to surge forward with Generative AI at the forefront. As companies dive deeper
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From browsing to buying: the power of using Conversational AI in retail

In an age of digital transformation, retail customers crave personalised, immediate and engaging shopping experiences. Conversational AI, the fusion of
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Syndeo joins the 8×8 Technology Partner Ecosystem

Conversational AI pioneer, Syndeo, today announced it has partnered with 8×8, a leading integrated cloud communications platform provider, and joined
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Syndeo expands team with new strategic hires, driving accelerated growth in conversational AI market

16 May 2023 – Belfast-based conversational AI company, Syndeo, today announced the appointment of key senior hires in business development,
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Syndeo partners with Verint, a global leader in customer engagement

Leading provider of conversational AI solutions, Syndeo is proud to announce its partnership with Verint, a global leader in customer
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Syndeo spotlight: A six-month check-in with Siobhán McKillop, Technical Consultant

I recently spoke with Siobhán McKillop, Technical Consultant at Syndeo, to hear about her experience at the company over the
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The emergence of ChatGPT: A new era in Conversational AI

In recent years conversational AI has transformed the way businesses interact with their customers. Chatbots and virtual assistants have become
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Can AI really be empathetic? Exploring the limits of this technology

“Empathy is seeing with the eyes of another, listening with the ears of another and feeling with the heart of
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Introducing the latest in conversational AI: The Syndeo Podcast is here!

Customer experience (CX) consulting and conversational AI technology company, Syndeo has today launched a new, thought-provoking AI podcast. Hosted by
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