BLOGS
Blogs & press releases
Latest blogs & press releases
Read the latest Syndeo blogs and press releases.
Generative AI in online retail: the importance of guardrails
September 26, 2023
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The digital revolution in online retail continues to surge forward with Generative AI at the forefront. As companies dive deeper
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From browsing to buying: the power of using Conversational AI in retail
September 14, 2023
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In an age of digital transformation, retail customers crave personalised, immediate and engaging shopping experiences. Conversational AI, the fusion of
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Syndeo joins the 8×8 Technology Partner Ecosystem
August 16, 2023
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Conversational AI pioneer, Syndeo, today announced it has partnered with 8×8, a leading integrated cloud communications platform provider, and joined
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Syndeo expands team with new strategic hires, driving accelerated growth in conversational AI market
May 16, 2023
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16 May 2023 – Belfast-based conversational AI company, Syndeo, today announced the appointment of key senior hires in business development,
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Syndeo partners with Verint, a global leader in customer engagement
April 20, 2023
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Leading provider of conversational AI solutions, Syndeo is proud to announce its partnership with Verint, a global leader in customer
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Syndeo spotlight: A six-month check-in with Siobhán McKillop, Technical Consultant
March 29, 2023
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I recently spoke with Siobhán McKillop, Technical Consultant at Syndeo, to hear about her experience at the company over the
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The emergence of ChatGPT: A new era in Conversational AI
March 16, 2023
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In recent years conversational AI has transformed the way businesses interact with their customers. Chatbots and virtual assistants have become
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Can AI really be empathetic? Exploring the limits of this technology
March 9, 2023
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“Empathy is seeing with the eyes of another, listening with the ears of another and feeling with the heart of
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Introducing the latest in conversational AI: The Syndeo Podcast is here!
March 7, 2023
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Customer experience (CX) consulting and conversational AI technology company, Syndeo has today launched a new, thought-provoking AI podcast. Hosted by
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