In today’s hyper-connected digital world, messaging has become the norm and is very much part of our everyday lives. The rise of messaging apps like WhatsApp and Messenger have made it easy for us to connect with our family and friends in a more personal way from anywhere in the world. People, none more...
Syndeo has again been successful in securing significant funding from Innovate UK to help improve university students’ well-being and overall learning experience in the COVID-19 era. Syndeo, which specialises in artificial intelligence (AI) enabled customer communications solutions was selected above thousands of applicants by Innovate UK to receive almost £300,000 in funding. In conjunction with its...
We are delighted to announce the launch of Syndeo Open House , a monthly online session showcasing our AI and digital messaging platform for mortgage intermediaries. At each Open House session we will run through new features and key functionality being used by mortgage intermediaries working across the UK and Ireland to help them increase...
This month saw Syndeo deliver its first online AI and messaging focused masterclass in partnership with Mortgage Solutions, the UK organisation known for bringing essential market intelligence to mortgage intermediaries. There was a high level of interest and engagement from attendees on the day with poll results revealing that 66% of participants are considering...
Well-established local mortgage business, the Mortgage Shop, has today announced the launch of its new digital messaging platform in partnership with Belfast-based Syndeo, a leading digital customer service technology company. The Syndeo Mortgage Digital Assistant will give the Mortgage Shop the ability to generate more leads, answer common questions, schedule appointments with clients, and reduce...
Mortgage Solutions is hosting an online masterclass in partnership with AI and digital communications provider Syndeo on Wednesday 16 June from 11am - 11:45am. AI: Harnessing technology to superpower the broker Messaging technology is already the most popular and fastest growing communication tool for global consumers. Using these latest technology innovations powered by artificial intelligence (AI)...
You might think that chatbots are only for customer support but using them to answer your customers’ questions is just one way to leverage chatbots. With the right setup, a chatbot can power your lead generation activity so you never miss a lead and qualify them at the same time, saving you time and...
This week I took some time out to speak with our very own CTO, Alan Beck. As a relative Syndeo newbie I wanted to learn about what has led him to his current role, find out more about his management style and what attributes are important to him in a team member. I also...
Demystifying the world of AI for Customer Service The 6 steps to understanding Artificial Intelligence (AI) from a business perspective within the world of customer service. There has been a lot of hype, mostly generated by technology companies, in the customer service arena on how AI and Machine Learning (ML) is going to revolutionise the industry. There...
After a few months of engaging customers, gathering feedback, talking to industry analysts and writing a decent amount of code we are launching the Arcanine release of Syndeo on Product Hunt. Why Arcanine? First things first – why Arcanine? Well, we name our major releases after the Pokémon characters and as Arcanine (who is a quadruped canine) is...
