Customer experience (CX) consulting and conversational AI technology company, Syndeo has today launched a new, thought-provoking AI podcast. Hosted by the company’s CEO, Oliver Lennon, The Syndeo Podcast delves deep into all things conversational AI with some of the sharpest brains from the most innovative companies in the world of CX. Conversational AI refers to...
According to Gartner research, Conversational AI revenue will reach $14 billion by 2026, increasing to $47 billion by 2031*. As conversational AI and AI in general continues to grow in popularity and use there is an increasing need to consider the ethical implications of this technology. Conversational AI systems are designed to interact with...
This October will see customer experience consultancy and technology company, Syndeo host a must-see webinar for contact center staff involved in managing and delivering digital transformation. The webinar titled ‘Conversational AI in the cloud to power Customer Journey from Acquisition through Servicing’ will take place on October 26th at 11am Eastern. This 45-minute session will bring...
