07Mar

Introducing the latest in conversational AI: The Syndeo Podcast is here!

Customer experience (CX) consulting and conversational AI technology company, Syndeo has today launched a new, thought-provoking AI podcast. Hosted by the company’s CEO, Oliver Lennon, The Syndeo Podcast delves deep into all things conversational AI with some of the sharpest brains from the most innovative companies in the world of CX. Conversational AI refers to...

Artificial Intelligence, Contact Centers, Contact Centre, Conversational AI, Customer Experience, Customer Service, Press ReleasesRead more...
Syndeo partner with Genesys
26Aug

Syndeo Launches g-Connect, an AI communication platform, on the Genesys AppFoundry

New g-Connect integration with Genesys customer experience and contact center solutions to help consumers communicate with businesses through digital channels and messaging apps.   Belfast, Northern Ireland – 26th August 2020 – Syndeo, a leading business-to-consumer messaging platform, today announced the launch of g-Connect on the Genesys® AppFoundry. The AppFoundry is the industry’s largest dedicated marketplace focused...

Contact Centre, Customer Service, Messaging, Press ReleasesRead more...