Conversational Experience Platform

Conversational Experiences for the Customer Journey

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The role of AI in helping deliver a better CX for financial services providers

In today’s volatile economic climate, banking customers are actively seeking clarity and a personalised touch from their financial institutions. They demand seamless digital interactions and are quick to switch providers if their expectations are not met. Enhanced customer service, underpinned by advanced AI technologies, can help banks meet these demands effectively and efficiently.   A report […]

Finance Solutions teams up with Syndeo to launch cutting-edge AI customer platform

Award-winning Irish mortgage broker, Finance Solutions, has today announced the launch of its new Artificial Intelligence (AI) and digital messaging platform in partnership with Belfast-based Syndeo, a specialist customer experience consulting and technology company. The Syndeo AI and digital messaging platform will empower Finance Solutions to provide an enhanced customer experience, achieve cost efficiencies and […]

Mortgage Solutions partners with Syndeo to deliver a second industry masterclass

For the second year running, Mortgage Solutions is hosting a masterclass in partnership with AI and digital communications provider Syndeo. This online event will take place on Tuesday 5th July from 11am-11:45am. How to tune into changing customer behaviour so your business stays relevant The session will cover: The importance of gathering data on client […]

The five most common challenges raised by mortgage intermediaries

We regularly engage with mortgage intermediary leaders and below are the five most common challenges that they speak to us about together with an explanation on how the Syndeo Artificial Intelligence (AI) communication platform can help overcome these.   #1. Time spent responding to Frequently Asked Questions (FAQs) We often hear about mortgage advisers spending […]

Irish Mortgage Corporation partners with Syndeo to launch innovative AI customer platform

One of Ireland’s leading mortgage brokers, the Irish Mortgage Corporation, has today announced the launch of its new AI (Artificial Intelligence) and digital messaging platform in partnership with Belfast-based Syndeo, a specialist customer experience consulting and technology company. The Syndeo AI and digital messaging platform will act as a digital assistant using AI-powered messaging and […]

The Mortgage Hut launches Syndeo AI platform to help drive their customer experience forward

One of the UK’s leading mortgage brokerages, the Mortgage Hut, has today announced the launch of its new Artificial Intelligence (AI) and digital messaging platform in partnership with Syndeo, a Belfast-based digital customer service technology company. The Syndeo AI and digital messaging platform will act as a digital assistant using AI-powered messaging and advanced chat […]

Masterclass suggests a growing interest in AI technology for mortgage brokers

This month saw Syndeo deliver its first online AI and messaging focused masterclass in partnership with Mortgage Solutions, the UK organisation known for bringing essential market intelligence to mortgage intermediaries.  There was a high level of interest and engagement from attendees on the day with poll results revealing that 66% of participants are considering implementing […]

Mortgage Solutions partners up with Syndeo for its first masterclass

Mortgage Solutions is hosting an online masterclass in partnership with AI and digital communications provider Syndeo on Wednesday 16 June from 11am – 11:45am. AI: Harnessing technology to superpower the broker Messaging technology is already the most popular and fastest growing communication tool for global consumers. Using these latest technology innovations powered by artificial intelligence […]

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