Syndeo joins the 8×8 Technology Partner Ecosystem
Conversational AI pioneer, Syndeo, today announced it has partnered with 8×8, a leading integrated cloud communications platform provider, and joined the 8×8 Technology Partner Ecosystem. This collaboration paves the way for 8×8 customers to leverage the power of Syndeo’s Conversational AI platform for marketing, sales, and service, integrating 8×8 Contact Centre customers with multiple digital […]
Syndeo expands team with new strategic hires, driving accelerated growth in conversational AI market
16 May 2023 – Belfast-based conversational AI company, Syndeo, today announced the appointment of key senior hires in business development, product strategy and partnerships. This strategic move is testament to Syndeo’s commitment to expansion and its dedication to meeting the growing demand for its AI-powered solutions. As the AI market continues to evolve rapidly, Syndeo […]
Syndeo partners with Verint, a global leader in customer engagement
Leading provider of conversational AI solutions, Syndeo is proud to announce its partnership with Verint, a global leader in customer engagement. Through this new partnership, Verint customers will be able to leverage Syndeo’s low-code tooling and business focused conversational AI platform, integrating Verint with voice, multiple digital channels, and enterprise grade NLU technologies. The Syndeo […]
Introducing the latest in conversational AI: The Syndeo Podcast is here!
Customer experience (CX) consulting and conversational AI technology company, Syndeo has today launched a new, thought-provoking AI podcast. Hosted by the company’s CEO, Oliver Lennon, The Syndeo Podcast delves deep into all things conversational AI with some of the sharpest brains from the most innovative companies in the world of CX. Conversational AI refers to […]
Syndeo to bring industry experts together to discuss ‘Conversational AI in the cloud to power Customer Journey from Acquisition through Servicing’
This October will see customer experience consultancy and technology company, Syndeo host a must-see webinar for contact center staff involved in managing and delivering digital transformation. The webinar titled ‘Conversational AI in the cloud to power Customer Journey from Acquisition through Servicing’ will take place on October 26th at 11am Eastern. This 45-minute session will […]
Finance Solutions teams up with Syndeo to launch cutting-edge AI customer platform
Award-winning Irish mortgage broker, Finance Solutions, has today announced the launch of its new Artificial Intelligence (AI) and digital messaging platform in partnership with Belfast-based Syndeo, a specialist customer experience consulting and technology company. The Syndeo AI and digital messaging platform will empower Finance Solutions to provide an enhanced customer experience, achieve cost efficiencies and […]
Mortgage Solutions partners with Syndeo to deliver a second industry masterclass
For the second year running, Mortgage Solutions is hosting a masterclass in partnership with AI and digital communications provider Syndeo. This online event will take place on Tuesday 5th July from 11am-11:45am. How to tune into changing customer behaviour so your business stays relevant The session will cover: The importance of gathering data on client […]
Syndeo announces new recruitment drive following major growth
Specialist Customer Experience (CX) consulting and technology company, Syndeo has announced that it is recruiting for a number of new roles as a result of successful business expansion. Belfast-based Syndeo has achieved significant business growth over the past year, more than doubling its headcount and recording a 400% increase in revenues and profits at the […]
Irish Mortgage Corporation partners with Syndeo to launch innovative AI customer platform
One of Ireland’s leading mortgage brokers, the Irish Mortgage Corporation, has today announced the launch of its new AI (Artificial Intelligence) and digital messaging platform in partnership with Belfast-based Syndeo, a specialist customer experience consulting and technology company. The Syndeo AI and digital messaging platform will act as a digital assistant using AI-powered messaging and […]
The Mortgage Hut radically improves lead qualification and cuts lead gen costs across digital with Syndeo AI platform
This October saw The Mortgage Hut, one of the UK’s leading mortgage brokerages successfully launch the Syndeo AI platform, replacing the traditional live agent chat approach. In this time, they have seen a significant improvement in the quality of leads generated and achieved a 66% reduction in cost per lead, compared to outsourced live chat. […]
