The Mortgage Hut launches Syndeo AI platform to help drive their customer experience forward

One of the UK’s leading mortgage brokerages, the Mortgage Hut, has today announced the launch of its new Artificial Intelligence (AI) and digital messaging platform in partnership with Syndeo, a Belfast-based digital customer service technology company. The Syndeo AI and digital messaging platform will act as a digital assistant using AI-powered messaging and advanced chat...

Syndeo secures further funding to develop ground-breaking AI application supporting student well-being

Syndeo has again been successful in securing significant funding from Innovate UK to help improve university students’ well-being and overall learning experience in the COVID-19 era. Syndeo, which specialises in artificial intelligence (AI) enabled customer communications solutions was selected above thousands of applicants by Innovate UK to receive almost £300,000 in funding. In conjunction with its...

Masterclass suggests a growing interest in AI technology for mortgage brokers

This month saw Syndeo deliver its first online AI and messaging focused masterclass in partnership with Mortgage Solutions, the UK organisation known for bringing essential market intelligence to mortgage intermediaries.  There was a high level of interest and engagement from attendees on the day with poll results revealing that 66% of participants are considering...

The Mortgage Shop partners with Syndeo to launch digital customer platform

Well-established local mortgage business, the Mortgage Shop, has today announced the launch of its new digital messaging platform in partnership with Belfast-based Syndeo, a leading digital customer service technology company. The Syndeo Mortgage Digital Assistant will give the Mortgage Shop the ability to generate more leads, answer common questions, schedule appointments with clients, and reduce...

Mortgage Solutions partners up with Syndeo for its first masterclass

Mortgage Solutions is hosting an online masterclass in partnership with AI and digital communications provider Syndeo on Wednesday 16 June from 11am - 11:45am. AI: Harnessing technology to superpower the broker Messaging technology is already the most popular and fastest growing communication tool for global consumers. Using these latest technology innovations powered by artificial intelligence (AI)...

Syndeo continues to expand and is poised for further growth in 2021

Digital customer service technology company, Syndeo today announced that the company has enjoyed considerable growth throughout 2020 and is gearing up for future expansion. Within the last six months, Syndeo has doubled its headcount and this includes two new senior hires in marketing and service implementation. This announcement follows on from news of a...

Syndeo partner with Genesys

Syndeo Launches g-Connect, an AI communication platform, on the Genesys AppFoundry

New g-Connect integration with Genesys customer experience and contact center solutions to help consumers communicate with businesses through digital channels and messaging apps.   Belfast, Northern Ireland – 26th August 2020 – Syndeo, a leading business-to-consumer messaging platform, today announced the launch of g-Connect on the Genesys® AppFoundry. The AppFoundry is the industry’s largest dedicated marketplace focused...

Syndeo secures funding to develop unique COVID-19 mental health and well-being project

10% of firms successful in Innovate UK funding round By Syndeo / 1st June 2020   Belfast based software company Syndeo has been selected by Innovate UK to help society and industry during and after the COVID-19 pandemic. The Syndeo ‘Digital Well-being Coach’, which will be developed in partnership with Oxford Brookes University, will help people adapt...

McGeown’s Launch Syndeo Chatbot

McGeown Estate Agents continue to put “clients first” and have launched a chatbot on Facebook Messenger and their website that can be used to arrange valuations, schedule property viewings and qualify prospective buyers and tenants. It can also be used by tenants to report repairs such as frozen pipes or malfunctioning boilers, and help...

Syndeo Announces New Team

Syndeo Announces New Executive Team with Focus on Driving Innovation and Growth in their Digital CX Technology Technology, operations and sales leadership additions at Syndeo for accelerated growth 19 November 2018 — Digital customer experience technology provider Syndeo today announced several enhancements to the company’s executive team, reflecting the company’s strong commitment to the development of...