Syndeo announces new recruitment drive following major growth

Specialist Customer Experience (CX) consulting and technology company, Syndeo has announced that it is recruiting for a number of new roles as a result of successful business expansion. Belfast-based Syndeo has achieved significant business growth over the past year, more than doubling its headcount and recording a 400% increase in revenues and profits at the...

Irish Mortgage Corporation partners with Syndeo to launch innovative AI customer platform

One of Ireland’s leading mortgage brokers, the Irish Mortgage Corporation, has today announced the launch of its new AI (Artificial Intelligence) and digital messaging platform in partnership with Belfast-based Syndeo, a specialist customer experience consulting and technology company. The Syndeo AI and digital messaging platform will act as a digital assistant using AI-powered messaging and...

The Mortgage Hut radically improves lead qualification and cuts lead gen costs across digital with Syndeo AI platform

This October saw The Mortgage Hut, one of the UK’s leading mortgage brokerages successfully launch the Syndeo AI platform, replacing the traditional live agent chat approach. In this time, they have seen a significant improvement in the quality of leads generated and achieved a 66% reduction in cost per lead, compared to outsourced live...

The Mortgage Hut launches Syndeo AI platform to help drive their customer experience forward

One of the UK’s leading mortgage brokerages, the Mortgage Hut, has today announced the launch of its new Artificial Intelligence (AI) and digital messaging platform in partnership with Syndeo, a Belfast-based digital customer service technology company. The Syndeo AI and digital messaging platform will act as a digital assistant using AI-powered messaging and advanced chat...

Syndeo secures further funding to develop ground-breaking AI application supporting student well-being

Syndeo has again been successful in securing significant funding from Innovate UK to help improve university students’ well-being and overall learning experience in the COVID-19 era. Syndeo, which specialises in artificial intelligence (AI) enabled customer communications solutions was selected above thousands of applicants by Innovate UK to receive almost £300,000 in funding. In conjunction with its...

Masterclass suggests a growing interest in AI technology for mortgage brokers

This month saw Syndeo deliver its first online AI and messaging focused masterclass in partnership with Mortgage Solutions, the UK organisation known for bringing essential market intelligence to mortgage intermediaries.  There was a high level of interest and engagement from attendees on the day with poll results revealing that 66% of participants are considering...

The Mortgage Shop partners with Syndeo to launch digital customer platform

Well-established local mortgage business, the Mortgage Shop, has today announced the launch of its new digital messaging platform in partnership with Belfast-based Syndeo, a leading digital customer service technology company. The Syndeo Mortgage Digital Assistant will give the Mortgage Shop the ability to generate more leads, answer common questions, schedule appointments with clients, and reduce...

Mortgage Solutions partners up with Syndeo for its first masterclass

Mortgage Solutions is hosting an online masterclass in partnership with AI and digital communications provider Syndeo on Wednesday 16 June from 11am - 11:45am. AI: Harnessing technology to superpower the broker Messaging technology is already the most popular and fastest growing communication tool for global consumers. Using these latest technology innovations powered by artificial intelligence (AI)...

Syndeo continues to expand and is poised for further growth in 2021

Digital customer service technology company, Syndeo today announced that the company has enjoyed considerable growth throughout 2020 and is gearing up for future expansion. Within the last six months, Syndeo has doubled its headcount and this includes two new senior hires in marketing and service implementation. This announcement follows on from news of a...

Syndeo partner with Genesys

Syndeo Launches g-Connect, an AI communication platform, on the Genesys AppFoundry

New g-Connect integration with Genesys customer experience and contact center solutions to help consumers communicate with businesses through digital channels and messaging apps.   Belfast, Northern Ireland – 26th August 2020 – Syndeo, a leading business-to-consumer messaging platform, today announced the launch of g-Connect on the Genesys® AppFoundry. The AppFoundry is the industry’s largest dedicated marketplace focused...