Conversational AI for the Customer Journey

Conversational AI for the Customer Journey

+44 (028) 9694 3666

MARKETING

Increase marketing qualified leads and build brand loyalty

Deliver real-time, personalised experiences to customers

Give consumers the option to chat to your business directly from your social media pages and website.

AI driven marketing
messaging

Every marketer’s dream is to keep consumers digital while delivering a personalised experience at scale — giving consumers exactly what they want, where they want it.

AI-powered messaging makes this all possible and has proven to significantly increase lead generation when compared to traditional and non-conversational digital channels.

Conversational AI is a game changer for marketing

Marketing teams are using the Syndeo platform for:

Lead generation and qualification

Syndeo enables engagement with website visitors and social media users, capturing their information and qualifying them as leads. Syndeo can ask targeted questions, collect data and segment leads based on their interests and needs. This helps marketing teams generate high-quality leads for further nurturing and conversion.

Enhanced customer engagement 

Syndeo enables interactive and personalised conversations with customers, allowing marketing teams to engage in real-time interactions and gather valuable insights. Syndeo can initiate conversations, answer queries, and provide relevant information, creating engaging customer experiences that build trust and loyalty.

Personalised marketing campaigns

Syndeo leverages customer data and preferences to deliver personalised marketing campaigns. By analysing customer interactions and behaviours, Syndeo can provide tailored recommendations, product suggestions and target content that resonates with individual customers.

Let the numbers
do the talking

63% of digital marketing leaders continue to struggle with delivering personalised experiences (Gartner Inc.).

69% of customers like using conversational marketing chatbots because of how quickly they can get in touch with a company (Salesforce).

Don’t just take
our word for it

“We have seen a significant improvement in the quality of leads generated through the Syndeo platform when compared to what we had previously seen with our outsourced live chat provider.

We are now engaging customers who are much further advanced in their mortgage journey. Not only this, but the business case is a ‘no-brainer’.”

Nicola Schutrups, Managing Director, The Mortgage Hut

67%

Engagement level (customers who engaged when offered the opportunity to chat).

66% (or 3x)

Reduction in cost per lead (compared to outsourced live chat).

54%

Leads generated out of hours (evenings and weekends).

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