PODCAST
The Syndeo Podcast
Latest podcast episodes
The Syndeo Podcast, hosted by our CEO, Oliver Lennon delves into all things Conversational AI with some of the sharpest business and technology brains from the most innovative companies in the world of customer experience.
E23: The Human Touch: Jacqui Turner on Customer Experience, Training, and Brand Loyalty
In this episode, Oliver Lennon chats with Jacqui Turner – fondly known as the Customer Service Dancing Queen to explore ...
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E22: Transforming Customer Experience Through AI: Twilio’s Isabelle Staub on Automation, Hyper-Personalization and CPaaS Innovation
In this episode of the Syndeo Podcast, host Oliver Lennon chats with Isabelle Staub, Senior Vice President of Global Operations ...
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E21: Unpacking AI’s Evolution in Finance and Beyond: Insights with Dr. Michael Kollo
In this episode, host Oliver Lennon welcomes Dr. Michael Kollo, CEO of Evolved.ai, for an insightful conversation on the ...
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E20: Reimagining Customer Experience and the Future of BPO: AI, Voice and Beyond with Ray McDiarmid
In this episode, host Oliver Lennon engages with Ray McDiarmid, an industry veteran with deep expertise in customer experience (CX) ...
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E19: Exploring the AI Revolution in CX: A Conversation with Simon Kriss
In this episode, host Oliver Lennon is joined by Simon Kriss, Australia’s leading voice on AI in Customer Experience (CX). ...
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E18: AI, Analytics and the Future of Customer Experience with Bruce Pollock
In this episode of the Syndeo Podcast, host Oliver Lennon welcomes Bruce Pollock, Value Principal at NICE, to discuss ...
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E17: AI for Wellbeing: Insights from Tech Entrepreneur Naomh McElhatton
In this episode, host Oliver Lennon is joined by Naomh McElhatton, Co-founder and CEO of Dara & Co., an ...
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E16: Navigating AI’s Phases of Adoption and its Future Impact with Chris Gillen – Part 2
Join host Oliver Lennon for the second part of his conversation with Chris Gillen, CEO and co-owner of A Closer ...
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E15: Enhancing Brand Loyalty and Customer Experience with Chris Gillen – Part 1
In this episode host, Oliver Lennon is joined by Chris Gillen, CEO and co-owner of A Closer Look (ACL), a ...
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