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The Syndeo Podcast
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The Syndeo Podcast, hosted by our CEO, Oliver Lennon delves into all things Conversational AI with some of the sharpest business and technology brains from the most innovative companies in the world of customer experience.
E14: Revolutionising CX and EX: A Conversation with Karin Aalberts, Orange Buisness
July 23, 2024
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In this episode host, Oliver Lennon chats with Karin Aalberts, European Head of CX & EX Digital Business Consulting & ...
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E13: Transforming Customer Experience with AI: Insights from Alok Kulkarni
July 3, 2024
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Join host, Oliver Lennon as he chats with Alok Kulkarni, a serial entrepreneur and the CEO of Cyara, one of ...
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E12: CX Past, Present and Future: A Conversation with Paula Kennedy Garcia
June 19, 2024
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Join host Oliver Lennon as he kicks off series two of the Syndeo Podcast with CX thought leader, innovator and ...
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E11: Conversational AI: Transformations and challenges with Marina Ashurkina
January 10, 2024
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In this episode host, Oliver Lennon is joined by Marina Ashurkina, a distinguished professional with over 13 years of Conversational ...
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E10: Exploring Conversational AI’s evolution and impact: A conversation with expert Mike McTear
December 5, 2023
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In this enlightening episode, Oliver is joined by Mike McTear, Emeritus Professor at Ulster University to delve into the evolving ...
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E9: The impact of Generative AI in customer service: a Google perspective with John Lush.
September 19, 2023
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In this episode Oliver Lennon welcomes John Lush, an esteemed expert in the realm of customer service and experience. Boasting ...
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E8: Crafting conversations: a deep dive into Conversational design with Nat Walker, Vodafone
August 15, 2023
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Join Oliver Lennon in this captivating episode as he catches up with Nat Walker, the Chatbot Experience & Linguistic Lead ...
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E7: The Next Six Weeks, Six Months and Six Years: Exploring Large Language Models (LLMs) with Verint Experts
July 20, 2023
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Join host, Oliver Lennon and Verint Systems Inc’s AI experts, Ian Beaver and Scott Lindsay, in this enlightening episode ...
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E6: The AI Awakening: LLMs, Conversational AI, and Exploring the Frontiers of Co-Bots with Evan Kirstel
June 21, 2023
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Join host Oliver Lennon as he welcomes B2B social media trailblazer and renowned tech influencer, Evan Kirstel to the podcast. ...
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