How to tune into changing customer behaviour…

Resource Description

‘How to tune into changing customer behaviour so your business stays relevant’

In this Mortgage Solutions masterclass, Syndeo and The Mortgage Hut discuss why it is essential to keep track of current and potential clients’ needs to place yourself in the right place at the right time.

The session covers:

  • The importance of gathering data on client behaviours and insights
  • The need for an active online presence
  • Using technology to generate quality leads
  • Looking at what customers now expect from the advice process and how they want to be communicated to
  • Positioning your business to effectively attract new customers and grow existing client relationships
  • How digital tools can assist with this and encourage growth