‘Conversational AI in the cloud to power Customer Journey from Acquisition through Servicing’
This webinar brings together a panel of industry experts who have driven digital transformation and implemented cloud-based contact centers enabled with Conversational AI as well as leveraging AI to drive customer acquisition and engagement.
The lively panel discussion covers:
- Making digital first a reality.
- Building a cohesive team to streamline your digital transformation combining vendors with internal lines of business.
- Making Conversational AI a central plank of your customer engagement.
- Expanding from the base – how to leverage AI and machine learning to easily target, predict, create, scale, and measure hyper-personalized campaigns.