Conversational AI for the Customer Journey

Conversational AI for the Customer Journey

+44 (028) 9694 3666

SALES

Interactions drive transactions

Increase online conversions with Conversational AI.

90% of consumers start research and shopping online, but less than 15% of sales happen online.

The web was designed for content sharing but not for commerce. Consumers need to ask questions, get advice and understand options before they make a purchase. AI-powered messaging makes this possible without forcing consumers to place an unwanted phone call or visit a store.

Consumers can easily get the information and confidence they need.

Consumers can easily get the information and confidence they need to make purchases directly in the messaging channels that they already use every day. Syndeo supports sales teams in several ways:

  • Increased lead generation and improved conversion: Syndeo enables sales teams to engage with prospects more effectively and close more sales.
  • Upselling and cross-selling: Syndeo can assist in upselling and cross-selling by suggesting additional products or services based on customer needs and preferences.
  • Data-driven insights and analytics: Syndeo generates valuable data and analytics on customer interactions, providing insights into customer preferences, pain points and trends. Sales teams can leverage this information to identify patterns and optimise their sales strategies.
  • Scalability and availability: Syndeo can handle multiple customer interactions simultaneously, providing scalable support to sales teams. It’s always on and able to respond and engage with customers 24/7. Instant responses increase customer satisfaction, leading to more sales opportunities.
  • Sales enablement: Syndeo acts as a virtual assistant, providing real-time insights, product knowledge and suggested responses during customer interactions. 

Don’t just take
our word for it

 “Syndeo’s Conversational AI technology allowed us to upskill staff to enable an additional €1.3bn in sales (3.3% of total revenues) delivered from a brand new channel.”

Global Retailer

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