Conversational Experience Platform

Conversational Experiences for the Customer Journey

+44 (028) 9694 3666

SERVICE

Improve customer satisfaction and retention

Transform your contact centre using the power of Conversational AI.

Provide your customers with an immersive experience

By 2027, chatbots will become the primary customer service channel for roughly a quarter of organisations according to Gartner, Inc. Provide your customers with a 24/7 immersive gateway to your business. Elevate customer care and achieve an increase in customer satisfaction rates and significant cost savings.

Empowering you to deliver exceptional customer service

  • Instant and scalable assistance.
  • 24/7 availability.
  • Effectively handle routine enquiries.
  • Continuous learning and development.
  • Personalised customer experiences.
  • Quick and accurate responses.
  • Seamless issue resolution.
  • True omnichannel customer experience.

Integrates seamlessly with leading CCaaS Platforms

The Syndeo platform has been built to integrate with multiple contact centre software platforms. We have partnered with leading global CCaaS providers including Genesys, Verint and 8×8. Syndeo can be purchased directly from our partner marketplaces.

Your trusted Conversational
AI Partner

Companies worldwide, including some of the world’s best known brands, rely on Syndeo to help drive business growth and enhance customer service. Syndeo successfully manages thousands of conversations each day across multiple countries and supporting many languages.

Our people have been successfully designing and deploying customer experience technology solutions for global brands for 20+ years.

Don’t just take
our word for it

“Syndeo has the proprietary technology and excellent team to deliver its customer engagement solutions at scale. It’s great news for Genesys customers who can now build on their existing technology investment to engage consumers in new and innovative ways.”

Global Director, Genesys

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