Conversational AI for the Customer Journey

Conversational AI for the Customer Journey

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AI powered messaging vs Live Chat – Which is best for my mortgage business?

In today’s hyper-connected digital world, messaging has become the norm and is very much part of our everyday lives. The rise of messaging apps like WhatsApp and Messenger have made it easy for us to connect with our family and friends in a more personal way from anywhere in the world.  People, none more so […]

Masterclass suggests a growing interest in AI technology for mortgage brokers

This month saw Syndeo deliver its first online AI and messaging focused masterclass in partnership with Mortgage Solutions, the UK organisation known for bringing essential market intelligence to mortgage intermediaries.  There was a high level of interest and engagement from attendees on the day with poll results revealing that 66% of participants are considering implementing […]

The Mortgage Shop partners with Syndeo to launch digital customer platform

Well-established local mortgage business, the Mortgage Shop, has today announced the launch of its new digital messaging platform in partnership with Belfast-based Syndeo, a leading digital customer service technology company. The Syndeo Mortgage Digital Assistant will give the Mortgage Shop the ability to generate more leads, answer common questions, schedule appointments with clients, and reduce […]

Catch-up with Syndeo CTO – Alan Beck

This week I took some time out to speak with our very own CTO, Alan Beck. As a relative Syndeo newbie I wanted to learn about what has led him to his current role, find out more about his management style and what attributes are important to him in a team member. I also quizzed […]

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