Syndeo and Vonage Enter Strategic Global Partnership
“Syndeo’s conversational AI technology is an invaluable asset that can transform the entire customer journey, enabling our customers to increase automation while improving operational efficiency and consumer satisfaction.”
Rodney Hassard, Head of Product at Vonage
Pre-built AI Agents for Vonage Voice & Digital
Spanning multiple indistry verticals such as:
Banking
Automate customer service and financial tasks, providing personalized assistance, managing transactions and improving the banking experience.
Insurance
Streamline policy management, automate claims processing and provide quotes to customers, enhancing efficiency and customer satisfaction.
Retail
Enhance the shopping experience by providing personalized product recommendations, automating customer support and streamlining order handling.
Seemless integration with Vonage
With the Syndeo Agent Platform, Vonage customers can accelerate their AI adoption, enhance customer engagement and realize value faster.
See it in action
Watch the brief video below showing how Vonage and Syndeo work together.
Delivering better outcomes with Syndeo
Real-time data exchange
Context, intent and metadata flow seamlessly between Syndeo and Vonage, enabling intelligent routing, personalisation and unified reporting.
No rip-and-replace required
Syndeo integrates alongside existing infrastructure, enhancing Vonage solutions without disrupting current environments.
Omnichannel ready
Supports voice and 10+ digital channels natively, enabling Vonage customers to expand capabilities while maintaining a unified experience.
Low-code deployment
Drag-and-drop tools and reusable components allow fast configuration, reducing dependency on engineering and accelerating joint go-to-market.
API-first architecture
Flexible APIs and SDKs enable rapid integration with Vonage and customer platforms, minimising effort and avoiding complex re-engineering.
Secure and compliant integration
Built with ISO27001, GDPR and many more standards, ensuring Vonage integrations meet enterprise security, privacy and governance requirements.
Real business impact
A global Swedish retailer serving customers across 30 countries and 24 languages achieved these outcomes by implementing Syndeo:
Instant CRM Intelligence
With Syndeo and Vonage, you can unlock the full power of your CRM and data sources with a live data bridge that puts vital customer context at your fingertips.
